The quality of the Hermes Birkin vase is exceptional, and I'm absolutely loving it.
Policies
Returns & Exchanges
We want every order to be right. Here's everything you need to know.
No Refunds / Order Cancellation
Once an order has been paid for and processed by our team, it cannot be canceled or refunded. All products are final sale and sold in their current condition. Due to the unique nature of our furniture pieces, they are not eligible for returns or exchanges, and shipping charges for these items are also non-refundable.
30
Day Exchange Window
30%
Restocking Fee
$50
Return Shipping Fee
Returns & Exchanges
We offer a 30-day exchange window for our valued customers. If you've changed your mind, we accept returns within 30 days of delivery — provided the item is unused, in its original packaging, and in resaleable condition.
Customers are responsible for return shipping costs and must organise their own return shipment. Returns are subject to a 30% restocking fee and a flat $50 return shipping fee.
Before reaching out, please ensure:
- The product is in original condition
- The original packaging is intact
- Tags have not been removed
Missing Items
If something is missing from your order, we sincerely apologise and will resend any items confirmed to be missing. Before contacting us, please check:
- Some orders ship in multiple packages from different locations
- Review your order confirmation emails for separate shipments
- Check each parcel's delivery note to verify included items
- Log in to My Account → My Orders to see if your order was split
If an item is still missing, contact us with your order number and the name and number of the missing item.
Damaged or Incorrect Items
If you've received a faulty or incorrect item, we're here to help. When contacting us, please provide:
- Your order number
- The name and number of the affected item
- A detailed description of the issue
- Photos or videos showing the fault
Out of Stock Items
If an item in your order is out of stock, it will be canceled and fully refunded. This typically happens when inventory is updated after your order was placed. A confirmation email will be sent to notify you of the cancellation.
Still Need Help?
Reach us at support@thevaultchamber.com or DM us on Instagram for a faster reply.
Customer Reviews
Overall rating: 4.9 / 5 from 934 reviews.
Quick shipping, product arrived damaged- broken flowers on her purse. There was also scuff marks on the body. When she arrived she was not secured in her box. Outside shipping box was fine.
Love the bag , quality much better than I expected!.. 🔥🔥🔥
Looks great.
Super thanks🫶
I love them so much I have 2 … one for each car! Adorable!
Es una muñeca preciosa. Muy bien tallada. Si pudiera, compraria toda la colecciòn. Es ùnica.
Great ball I have put it on display in my office
I am very happy with my purchase, Hermes Arian horse arrived in perfect condition with no problems. Looks excellent with my other Hermes pieces. Thank You Steve H
Excellent finishes. Excellent product, very faithful to the original
The item arrived in pristine condition was much larger than I expected. It is a beautiful piece highly recommend.
Es realmente hermoso y grande. Luego le pondrè flores.
Love it!
Can’t stop loving this place!
Came in a week. Thrilled with the quality and attention to detail. I absolutely love it and will buy from this company again
Love it
Superbe plaid et de bonne qualité. Je suis ravie
Absolute best blanket., by far and most ….. more like PLEASE🙏🏻
When I received the bag, I was totally bamboozled about the incredible accuracy in design and it performs like the real bag as I have sent it before. You’ll never regret buying this kind of bag. It is absolutely incredible. Cheers Steven
Quality items and it’s exact same as original Chanel. I love all products that have for Chanel
There are not enough compliments that I can say about the Furniture that I have received. Words like superb, desirable, the wow factor and the list can go on and on and on. This company knows it’s stuff. I aim to furnish my entire home with what they have available and then some. Kind Regards Steven
Looks great thanks
Quality is amazing. Took a while to arrive but other than that all good
Ok
Is ok
Is ok
Is ok
Is ok
Is ok
Is ok
These souls are a piece of art. They can make a boring balcony into a royal balcony.!!!
Love mine, thick and nice. Adds a pop, I may need one more
Bought both colors, grey very stately Hermes orange is sexy …
Ordered both red and black and switch out for seasons. Super fun adding water and food each time.
Love it so much this is the second one I purchased. Small enough to carry around. Very stylish when open.
The bright color is perfect to lighten up a space or piece of furniture. Luxurious -
Perfect for the kitchen or any where I would stand.
Love this rug, works perfect under my couch. I’ve ordered most rugs if not all and am continually thrilled upon arrival.
This rug and all the rugs I have bought from the Vault, are superior even to the most discriminating taste. Delivery is also amazingly quick !