WORLDWIDE SHIPPING
At The Vault Chamber, we’re committed to getting your order to you as quickly as possible—no matter where you are in the world!
We partner with trusted couriers like DHL, FedEx, UPS, and Aramex, with the carrier selected based on your shipping location.
Since our items are sourced from various locations, delivery times may vary accordingly.
SHIPPING RATES
We work hard to keep our shipping costs low so you can get more value for your purchase.
Standard Shipping Rates (Based on total package weight):
| Weight | Shipping Fee |
|---|---|
| 1kg–3kg | $39.99 |
| 3kg–5kg | $69.99 |
| 5kg–10kg | $109.99 |
| 10kg–12kg | $149.99 |
| 12kg–15kg | $199.99 |
| 15kg and above | $249.99 |
Shipping fees may vary based on package weight. Final cost will be calculated during checkout.
EXPRESS SHIPPING
Need your items sooner? Choose our Express Delivery option for faster arrival.
Express Shipping Rates:
| Weight | Express Fee |
|---|---|
| 1kg–3kg | $89.99 |
| 3kg–5kg | $109.99 |
| 5kg–10kg | $199.99 |
| 10kg–12kg | $249.99 |
| 12kg–15kg | $299.99 |
| 15kg and above | $399.99 |
As with standard shipping, fees are calculated at checkout based on total weight.
ORDER PROCESSING TIME
We typically process and dispatch all orders within 5–7 business days after payment is received.
Our warehouse operates Monday to Friday during regular business hours and is closed on national holidays. During such times, we work to minimize any delays in shipping.
ESTIMATED DELIVERY TIMES
After your order has been dispatched, you can expect the following delivery windows:
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Standard Shipping: 10–17 business days
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Express Shipping: 6–9 business days
Please note: These are estimated delivery timeframes and may vary by region.
ORDER CONFIRMATION & TRACKING
Once your order is confirmed, you’ll receive an email receipt. A second email with tracking details will be sent once your order has been shipped.
If you haven’t received tracking information within 7 business days of placing your order, please email us at support@thevaultchamber.com.
You can also check the status of your order by logging into your account and viewing your Order History.
CUSTOMS DUTIES & TAXES
Import duties, taxes, and fees are the responsibility of the customer and may be applied once your order arrives in your country.
The prices shown on our site are exclusive of tax. Any customs charges are determined by your local customs office and must be paid by the recipient.
MISSED DELIVERIES
If delivery is unsuccessful, our courier may leave a note, attempt to contact you, or provide alternative instructions such as:
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Leaving the parcel with a neighbor
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Storing it in a designated safe place
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Offering a re-delivery date or pickup instructions
If you’ve received a delivery notification, please follow the instructions or contact your local courier office promptly.
CUSTOMS CLEARANCE & RESTRICTED ITEMS
Customs authorities in your country may request additional documentation to release your package, which could result in delivery delays.
Please ensure you're familiar with your country's import restrictions. We are not liable for items held or rejected by customs due to local regulations.
NEED ASSISTANCE?
We’re here to help! Reach out to us anytime at support@thevaultchamber.com or send us a DM on Instagram. We’ll be happy to assist you with any questions or concerns.