you need improve packing and please resend me broken products
Worldwide Shipping
Shipping & Delivery
We're committed to getting your order to you as quickly as possible — no matter where you are in the world.
Standard Shipping
10–17 Business Days
Express Shipping
6–9 Business Days
Trusted Couriers
Shipping Rates
We work hard to keep shipping costs low. Rates are based on total package weight and calculated at checkout. Final cost may vary based on your location.
Standard Shipping
| Weight | Rate |
|---|---|
| 1kg – 3kg | $39.99 |
| 3kg – 5kg | $69.99 |
| 5kg – 10kg | $109.99 |
| 10kg – 12kg | $149.99 |
| 12kg – 15kg | $199.99 |
| 15kg+ | $249.99 |
Express Shipping
| Weight | Rate |
|---|---|
| 1kg – 3kg | $89.99 |
| 3kg – 5kg | $109.99 |
| 5kg – 10kg | $199.99 |
| 10kg – 12kg | $249.99 |
| 12kg – 15kg | $299.99 |
| 15kg+ | $399.99 |
Order Processing Times
We typically process and dispatch all orders within 5–7 business days after payment is received. Our warehouse operates Monday to Friday during regular business hours and is closed on national holidays.
Order Confirmation & Tracking
Once your order is confirmed, you'll receive an email receipt. A second email with tracking details will be sent once your order has been shipped.
If you haven't received tracking information within 7 business days of placing your order, please email us at support@thevaultchamber.com. You can also check your order status by logging into your account and viewing your Order History.
Customs Duties & Taxes
Import duties, taxes, and fees are the responsibility of the customer and may be applied once your order arrives in your country. Prices shown on our site are exclusive of tax.
Customs charges are determined by your local customs office and must be paid by the recipient. Customs authorities may also request additional documentation to release your package, which could result in delivery delays. Please ensure you're familiar with your country's import restrictions.
We are not liable for items held or rejected by customs due to local regulations.
Missed Deliveries
If delivery is unsuccessful, our courier may leave a note or attempt to contact you. Alternative options may include:
- Leaving the parcel with a neighbour
- Storing it in a designated safe place
- Offering a re-delivery date or pickup instructions
If you've received a delivery notification, please follow the instructions or contact your local courier office promptly.
Need Assistance?
Reach us at support@thevaultchamber.com or DM us on Instagram — we're happy to help.
Customer Reviews
Overall rating: 4.9 / 5 from 954 reviews.
Shipment arrived in perfect condition . Packing was excellent . Product quality great as well . Very pleased with service and product .
Absolutely love this Tray
Beautiful. The wood is a Lovely quality and color.
Beautiful blanket.
Very good
All good. Great quality
My puppy now looks for this bag just to sleep in during the day
Excellent ashtray for my cigars haven’t used it yet but considering ordering 2 more one for my office but to be honest I don’t want to use it lol that’s how good the product is
I just had a more luxurious expectation, it’s a bit ruff around the edges, but on the bright side it looks homemade so if that’s the look ur going for den perfect, ALso the ball comes deflated , make sure you have a ball pump available
Beautiful!
The quality of the Hermes Birkin vase is exceptional, and I'm absolutely loving it.
Love the bag , quality much better than I expected!.. 🔥🔥🔥
Looks great.
Super thanks🫶
I love them so much I have 2 … one for each car! Adorable!
Es una muñeca preciosa. Muy bien tallada. Si pudiera, compraria toda la colecciòn. Es ùnica.
Great ball I have put it on display in my office
I am very happy with my purchase, Hermes Arian horse arrived in perfect condition with no problems. Looks excellent with my other Hermes pieces. Thank You Steve H
Excellent finishes. Excellent product, very faithful to the original
The item arrived in pristine condition was much larger than I expected. It is a beautiful piece highly recommend.
Es realmente hermoso y grande. Luego le pondrè flores.
Love it!
Can’t stop loving this place!
Came in a week. Thrilled with the quality and attention to detail. I absolutely love it and will buy from this company again
Love it
Superbe plaid et de bonne qualité. Je suis ravie
Absolute best blanket., by far and most ….. more like PLEASE🙏🏻
When I received the bag, I was totally bamboozled about the incredible accuracy in design and it performs like the real bag as I have sent it before. You’ll never regret buying this kind of bag. It is absolutely incredible. Cheers Steven
Quality items and it’s exact same as original Chanel. I love all products that have for Chanel
There are not enough compliments that I can say about the Furniture that I have received. Words like superb, desirable, the wow factor and the list can go on and on and on. This company knows it’s stuff. I aim to furnish my entire home with what they have available and then some. Kind Regards Steven
Looks great thanks
Quality is amazing. Took a while to arrive but other than that all good
Ok
Is ok
Is ok
Is ok
Is ok
Is ok
Is ok